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Thursday, January 30, 2020

Internship in Nevada Restaurants Association Essay Example for Free

Internship in Nevada Restaurants Association Essay Having a successful career after studying is one of the aspirations of many college students. However, facing a real scenario in a corporate world seems to be very challenging and for some, it can be frightening. That is why internship programs are included in college courses to show the real world associated with the profession to the students and to prepare them by requiring them to work in a company of their choice. For my case, I took internship at Nevada Restaurant Association, an organization that focuses on managing various events and activities associated with hotel and restaurant management. As an HRM institution, Nevada Restaurant Organization has a goal of rendering world class hotel and restaurant services to valued customers. For them, customer satisfaction is very important because it measures the level of their performance. To accomplish their goals, NRA exhibits various ways of rendering high quality hotel services, safety food provision and high standard accommodation. The most important thing about NRA is that they recruit members in their organization for the goal of helping others and sharing their knowledge with them. Seminars, trainings and exhibits are done in a regular basis to continuously help aspirants and hone them into globally competitive HRM professionals (NRA 1). Since I am still an intern student and my knowledge about the industry is still limited, the management gave me basic tasks in the organization. As an intern, my basic tasks are to assist the events team in managing events and seminars like high school cooking competition, food preparation seminars and other activities related to hotel and restaurant management. I also do administrative works like preparation of seminar kits, modules and other things needed for the events. Most of the time, I assist the director of the organization in conference room meetings by means of preparing the room and the materials needed by the director and the participants. Even though my tasks are basic, for me they are very challenging because it tests not only my knowledge about my career but also my behavior towards work and other people. I can say that by being an intern in Nevada Restaurant Association, I am able to apply what I have learned from my subjects and learn new things at the same time. As a hospitality management major, my everyday tasks and interaction with my coworkers and a lot people outside the organization enhanced my skills and made me appreciate my profession more than how I appreciated it when I am still starting my course. As an example, the things that I have learned in my Facilities Management, Marketing and Finance subjects helped me in effectively preparing and organizing events and seminars. By assisting the team in using the available resources in an optimal way, I was able to help the entire organization in attaining cost effective processes that aided them in rendering high class services to participants. On the other hand, my knowledge in Service Management and Career Development subjects aided me in dealing with the people in the organization and with the participants in all the events that I have organized and attended. I know that it is through effective communication and respective approach that I will be able to apply my hospitality skills in my career. Among all the subjects that I have taken, it is Service Management that aided a lot n preparing me for my career. It is because I believe that a large part of Hospitality Management deals more on the services rendered. It is on how the services are organized and implemented that customer satisfaction is garnered. The food, drinks and other visual products of the service only serve as tangible proofs but beyond that, it is the kind of service that make people say that â€Å"it has a global quality†. Thus, it is very important that the skills and potentials required for rendering service is developed and enhanced. During the internship, I treated my managers and my coworkers as my customers and as a service provider, I did my best and used my skills and talents in rendering services that will give them utmost satisfaction. That is by obeying instructions, by doing tasks the right way and the way they wanted it and by completing requested works on or even ahead of time. In that way, I was able to practice how to render high quality services to other people. When I entered Nevada Restaurant Association as an intern, the management had an agreement that I will be spending 200 hours working in the organization. We also agreed that no amount will be paid for the internship and I will be working in the company until I completed the 200 hours. Perhaps for some people, 200 hours of work maybe hard especially to those who have no interest in their job. Yet, for me, 200 hours work seemed to be not enough. It is because for me, there is a lot to learn about the company and I, as a very aspiring person want to learn all the things that I can learn about the company. For me, it is the learning and the experiences that encouraged me to have enough strength to work on my tasks and be utmost motivated to prepare myself for my profession. In my own point of view, working in Nevada Restaurant Association is a big challenge for me. First of all, it is my first time to work with professional people and second, it is also my first time to apply the skills that I have learned in school in the real world. I admit that I felt the pressure of my work. There are times during my first days in work that I doubted if my work is good enough to satisfy them and if it will meet the standards set by my managers. Like any other person, I do not want, as much as possible, to fail in my work and receive negative feedbacks from my managers. It is true that at first, I thought that my job is difficult but I realized, as days went by that what I was doing was fun. I realized that the pressure is just there because it is my first time. Later on as my work get clearer and clearer for me, I realized that I am blessed because I was given the opportunity to work in a prestigious organization. In my entire stay in the company, I felt the enjoyment and fun of working with various people, meeting new acquaintances and establishing new contacts. Most of all, I learned one of the most important lessons, that failure is a key to success. As a fresh intern, I admit that I also made some mistakes in my work and my managers usually pointed it out. Though it is sometimes frustrating especially if I have already exerted too much effort to finish the job, I realized that it is my failures in my work that pushed me to do better and be more deserving for my profession. I realized that if I really want to learn, I should learn to be patient enough to continuously try my best to make my work better. Mistakes are not there to discourage me but they are there to direct me to my potential improvements. I learned that as a person full of aspirations, I should not focus on my mistakes and instead, I should focus on what my managers are telling me because they are the ones who know better than I do and they can direct me to my improvement. By keeping that in my mind, I was able to make my tasks a lot easier, fun, and enjoyable. The pressure that I felt during my first days disappeared as I learned to love my job and seek learning from it. I think that it is my positive outlook in life that I am able to transform the pressure into motivation and burning aspiration to finish my intern and keep what I have learned until the time that I need to apply it again. In addition, the organization’s culture taught me important things that helped me to be a better person. First of all, I learned to be a competitive person in a creative way that showcased my talents and abilities. Since the organization aimed for producing skillful, world class and competitive students and trainees, I, as an intern has adopted this behavior and I was able to apply it in my everyday life. For me, this behavior is very essential because I believe that when I enter the real world after graduating from college, I will be facing a lot of people who may have the same skills that I have and in order for me to get accepted, I must stand out from the rest by being competitive in the best that I can be. In accordance with the culture of the company, I also experience a lot of good things in the company. Even though I am just an intern, my coworkers did not treat me as one and in fact, they treated me as their coworker already. They have shown me the appropriate respect, encouragement and motivation. Although authority is there, their attitude of being friendly and very open gave me the comfort and confidence of getting along with them and voicing out my side during meetings and or brainstorming. The light and stress-free atmosphere motivated me to work harder and be better and better everyday. Their advice served as my guiding principles during my stay and it really helped me a lot in accomplishing my job. Most of all, the most important thing that I learned from the organization and that I think I will never forget is the act of sharing. As an organization, Nevada Restaurant Association believes that the ultimate responsibility of all hotel and restaurant employees is to render their customers with world class services. In order to achieve that quality, they must share their knowledge with each other and aimed for the same goal. For them, being competitive is not about winning over other people but showcasing the best talents a person has. Nevada Restaurant Association believes that by helping each other, by sharing ideas and by teaching it to those who are willing to learn that the entire community of hotel and restaurant employees will be able to completely render high quality and world class services. It is through sharing of ideas that integration of little but talented ideas can happen to be able to establish an excellent strategy that will deliver utmost customer satisfaction and that will benefit everyone in the industry. My internship in Nevada Restaurant Association is really one of the best experiences that I have in my life and I am willing to apply what I have learned in my future career to be able to help other people and contribute in enriching the industry that I am in. References: NRA. (2007). Nevada Restaurant Association. Available at: http://www. nvrestaurants. com/

Wednesday, January 22, 2020

Valleyfair Essay -- Personal Narrative Amusement Parks Essays

Valleyfair â€Å"Come on, guys,† I yelled at my family, which consists of my mom Madonna, my father John, and my two sisters Alissa and Kara, as I ran frantically across the jam-packed parking lot to the opening gate that led to a world of adventure. As wide as the world around, my eyes pierced at the doorway to a world of fun. Families, of all sizes, were enjoying all the possibilities of fun. Hearing laughter and frightening screams, warned me of the experience waiting for me within the doorway to everlasting amazement. The sweet baked smell of funnel cakes swarmed into the fresh morning air. Before I knew it, my family and I were ready to enter Valleyfair, an amusement park that offers summertime fun to the maximum. As soon as I passed through the opening gate, all my worries and fears of the world drifted away. At Valleyfair, I was a different person, a person ready to experience extreme adventure. At a steady pace, my family and I began our adventure. Not far from the opening gate, I glanced at the first ride I was going to experience, the Cork Screw. The whole entire family was going to ride on the rollercoaster, even my sister Alissa who is terrified of coasters. As I walked up the narrow path that led to the Cork Screw, I could see that there was a large number of people waiting to get onto the ride. While waiting patiently to board the coaster, I gazed up in awe at the Cork Screw, one of the newer roller coasters, which sparkled high above our heads. Twirling hoops and loops were the main attraction of this roller coaster. Nevertheless, before I knew it, it was our turn to ride the Cork Screw. As soon as I entered onto the platform, I bolted towards the first car seat of the roller coaster. Following me slowl... ...reme adventure. â€Å"See you next year,† I thought to myself. I turned around and followed my family to our car. What a day I had had. Valley Fair offers me a day of no worries. Once I walk into the park, all my worries drift away. Whenever my family goes to Valley Fair, I let myself forget all my worries and fears for a day. I do not care what my future holds, but care only about what I am doing at that point in time. Valley Fair is my haven! As anyone can see, Valley Fair is a great place for families to experience summertime fun to the maximum. With over 75 rides and attractions, there is a ride for everyone to enjoy. Given that adventure comes by the minute at Valley Fair, a full day is needed to enjoy this park of adventure and thrill. So, the next time you are in the Minneapolis area, why not stop and spend a day at Valley Fair. You will not regret it!

Tuesday, January 14, 2020

Geographical Segmentation Essay

In ancient Greek mythology , is said to live an athlete named Milon . Strength , determination in every fight is very inspiring . The name was later adapted into MILO , the energy to win every day . MILO is an energizing chocolate drink with a unique and delicious flavor that is preferred . Made from natural ingredients nutritious , rich in vitamins and minerals . In 1934, MILO launched first in Australia and then spread to different parts of the world . In Indonesia , MILO introduced in Indonesia 1974.Mewujudkan a healthier society is the mission of PT . Nestlà © Indonesia. When in 2001 the government heavily campaigned INDONESIA CHAMPION , MILO was invited Indonesian children love and achievement in the field of sports . 2002 for the first time held MILO School Competition , young talent in the sport of badminton . Until now, the competition is held annually for children of primary and junior high school in Indonesia. Geographical Segmentation : †¢ Region : Generally people prefer to drink Milo throughout the year . But Nestle can segment the market on the basis of the season . Consumption of cold Milo down during the rainy season because people prefer to have a hot Milo . In hot regions consumption patterns have not changed much . †¢ City : Milo consumption more in the cities than in the villages due to various factors such as income and education levels . Nestleshould more focused on making available in the Milo wherepeople every willing and able to buy . Demographic Segmentation : †¢ Age : Nestle can easily target different age groups . The most important of these groups are children and the elderly . For the kids can introduceMilo with additional nutrients such as vitamins and minerals . For older people it already has clinical nutrition . It just needs to get the product known among these people . †¢ Gender : It will be very beneficial for women because they usually target shopfor their families . If they believe that Milo would be good for their families , they will buy . †¢ Income and employment : People will buy Milo when they have sufficient monetary resources . Nestle should target those at higher income groups.People with blue-collar jobs can be targeted by saying that Milo will help them in their daily routines . Life cycle stages can also be important for families with young kidswill want to buy Milo . Psychographic segmentation : †¢ Social class and lifestyle : People belonging to the higher social classes tend to spend more on luxury than those in the lower classes . Such people can be easily targeted because they are very health conscious . Nestle can encourage people to buy Milo who lack rich foods . †¢ Personality : And outdoorsy people who are involved in sport can also be targeted by tagging the brand with a sports celebrity . Behavioral : MILO is a brand which is famous for delicious and nutritious beverage products enjoyed by families from generation to generation , with a definite chocolate flavor . Favors drunk warm or cold with milk chocolate contains healthy for the body . And that definitely favored so many people in many countries including Indonesia .

Sunday, January 5, 2020

How Our Aligning Behavior Shapes Everyday Life

Sociologists recognize that people do a lot of unseen work to make sure that our interactions with others go as we wish them to. Much of that work is about agreeing to or challenging what sociologists call the definition of the situation. Aligning action is any behavior that indicates to others the acceptance of a particular definition of the situation, while a realigning action  is an attempt to change the definition of the situation. For example, when the house lights dim in a theater, the audience typically stops talking and turns their attention to the stage. This indicates their acceptance and support for the situation and expectations that go with it and constitutes an aligning action. Conversely, an employer who makes sexual advances to an employee is trying to change the definition of the situation from one of work to one of sexual intimacy — an attempt that may or may not be met with an aligning action. The Theory Behind Aligning and Realigning Actions Aligning and realigning actions are part of sociologist Erving Goffmans dramaturgical perspective in sociology. This is a theory for framing and analyzing social interaction that uses the metaphor of the stage and a theater performance to tease out the intricacies of the many social interactions that comprise everyday life. Central to the dramaturgical perspective is a shared understanding of the definition of the situation. The definition of the situation must be shared and collectively understood in order for social interaction to happen. It is based on commonly understood social norms. Without it, we wouldnt know what to expect of each other, what to say to one another, or how to behave. According to Goffman, an aligning action is something a person does to indicate that they agree with the existing definition of the situation. Simply put, it means going along with what is expected. A realigning action is something that is designed to challenge or change the definition of the situation. It is something that either breaks with norms or seeks to establish new ones. Examplesof Aligning Actions Aligning actions are important because they tell those around us that we will behave in expected and normal ways. They can be totally commonplace and mundane, like waiting in line to purchase something at a shop, exiting an airplane in an orderly fashion after it has landed, or leaving a classroom at the ringing of the bell and heading to the next one before the next bell sounds. They can also be seemingly more important or momentous, like when we exit a building after a fire alarm has been activated, or when we wear black, bow our heads, and speak in quiet tones at a funeral. Whatever form they take, aligning actions say to others that we agree with the norms and expectations of a given situation and that we will act accordingly. Examplesof Realigning Actions Realigning actions are significant because they tell those around us that we are breaking from norms and that our behavior is likely to be unpredictable. They signal to those we interact with that tense, awkward, or even dangerous situations may follow. Importantly, realigning actions can also signal that the person making them believes that the norms that typically define the given situation are wrong, immoral, or unjust and that another definition of the situation is required to repair this. For example, when some audience members stood and began singing at a symphony performance in St. Louis in 2014, the performers on stage and most audience members were shocked. This behavior significantly redefined the typical definition of the situation for a classical musical performance in a theater. That they unfurled banners condemning the killing of young Black man Michael Brown and sang a slave hymn redefined the situation as one of peaceful protest and a call to action to the mostly white audience members to support the fight for justice. But, realigning actions can be mundane as well and can be as simple as clarifying in conversation when ones words are misunderstood. Updated by Nicki Lisa Cole, Ph.D.